ANY BOOKINGS RECEIVED AUTOMATICALLY BECOME AGREEABLE TO THESE TERMS AND CONDITIONS, PARK RULES AND HOT TUB RULES/DISCLAIMER, PLEASE READ THESE AND UNDERSTAND THEM FULLY BEFORE MAKING A BOOKING.

By making this booking you are agreeing in full to the following Terms & Conditions. These Terms & Conditions have been produced to protect both the owner and all guests, as well as providing advice in the event of problems or disputes.
The person making the booking accepts full legal liability on behalf of all guests.

Cleared Deposit Funds must be paid to the Caravan Owner within 2 days to confirm your booking.
Failure to pay the deposit, or the balance of the costs by the agreed date, will result in the loss of your holiday booking.

IMPORTANT HOLIDAY INFORMATION

Please keep these Terms & Conditions with you during your stay as they contain important information.
These Terms & Conditions are here to protect the rights of the Caravan Owner and all the Guests. Please read them very carefully, as you are entering into a legally binding agreement.

Before your holiday:

ARRANGE TRAVEL INSURANCE – It is highly recommended that you arrange Travel Insurance to cover all guests. This will help protect you if you need to cancel your holiday as the owner may not refund you if they are not responsible for the cancellation and are unable to re-sell it themselves.

IF YOU HAVE TO CANCEL YOUR HOLIDAY BOOKING – If you cannot pay the deposit or balance of the holiday, or you are unable to honour the booking for any reason whatsoever, then please contact the owner immediately. Deposit payments are non-refundable or transferable in any circumstances.

DAYS BEFORE YOUR BREAK STARTSCANCELLATION CHARGE
43 days or moreDeposit
42 days to 29 days60% Total Holiday Cost
28 days or less100% Holiday Cost

Arriving at the caravan:

DO NOT ARRIVE AT THE CARAVAN BEFORE THE STATED ARRIVAL TIME – You will be denied access. The arrival time is there to allow for cleaning and to ensure everything is ready for your stay. You are welcome to arrive on site to explore your surroundings but do not check into the caravan before 4pm.

CHECK THE CARAVAN WHEN YOU ARRIVE – If you find anything wrong, please contact the owner immediately.

Arrival Time: 4:00 pm
Departure Time: 10:00 am
Owner Contact Number: 07530 418 442

During your holiday:

KEEP THE CARAVAN CLEAN & SECURE – You have a responsibility to leave the caravan as you first find it. Prior to your stay the caravan will have been thoroughly cleaned. Always ensure that doors and windows are locked when you are not in the caravan.

USE OF GAS & ELECTRICITY – These are provided FREE FOR FAIR USE ONLY. Take care when the weather is cold, not to keep heating on when unattended or when rooms have reached a comfortable temperature.

LINEN & BEDDING – The caravan has bed linen provided; you will need to provide your own towels.  Mattress protectors are on all beds and must not be removed. Should quilts or pillows be soiled or damaged the cost of replacement will be deducted from your bond.

DO NOT WEAR STILETTO HEELS – on any areas of soft lino as this will damage it and you will be charged for the replacement costs.

BANNED PRODUCTS:

  • PLASTICINE and other clay type products
  • BB GUNS and other weapon type items that could cause damage or injury

PRODUCTS WHICH MUST BE SUPERVISED:

  • FELT TIP PENS & PAINTS – these MUST NOT be used unless there is adult supervision to ensure that there is no damage to the caravan

YOU WILL BE EVICTED, IMMEDIATELY, WITHOUT COMPENSATION IF:

  • You have extra guests, or pets, staying that have not been pre-registered
  • You cause any nuisance to others, such as loud music or shouting
  • Anyone is found to be smoking in the caravan
  • You park in areas other than those approved by the caravan site
  • You breach any of the rules of the caravan site
  • OR breach any of the other conditions listed below

YOU MUST CONTACT THE OWNER IMMEDIATELY IF:

  • If you have a problem with anything in the caravan.
  • If anything is Broken or Damaged during your stay, as the owner may be able to arrange repair or replacement during your stay. You may be charged for repairs or replacement.

GENERAL

  • Children should be always supervised and should not be left alone in the caravan.
  • Do not allow children to jump on the sofa or beds.
  • Please remove any dirty and muddy shoes especially in wet weather to keep carpets and upholstery clean.
  • Do not remove furniture from the caravan, outside furniture is provided.
  • Pets are not allowed on the beds or furniture.
  • If you have advised that you will be bringing a dog, please ensure that you bring the necessary bowls for water/food.

The End of your Holiday:

LEAVE THE CARAVAN CLEAN & SECURE – Prior to leaving the caravan please ensure that all kitchen equipment is clean and back in place, that all kitchen surfaces and caravan tables have been wiped clean, bins have been emptied as instructed, the floors have been left clear of mess.
The caravan should be left in the state you found it so that the cleaners don’t have to spend extra time and delay the next guests.
All doors and windows must be closed when you leave the caravan. Please ensure that the beds have been stripped.

The owners/cleaners will take photographs of any mess or damage they find. Please respect their property.

HOT TUB RULES & DISCLAIMER

IMPORTANT HOT TUB INFORMATION- PLEASE MAKE SURE ALL GUESTS ARE AWARE.

  • Due to new changes on HSE Hot Tub Safety Requirements the hot tub must be fully drain down, sterilised and refilled after every changeover of guests.
  • This will mean that the Hot Tub MAY NOT be up to temperature until the morning after your arrival. We can only apologise if this is the case our guest’s health and safety is very important to us.
  • When not in use please replace the cover with care to keep the tub up to temperature.

TO ENSURE ALL GUESTS SAFETY ON YOUR BOOKING, PLEASE ENSURE THAT ALL GUESTS HAVE READ THESE SAFETY RULES AND HOT TUB RULES BEFORE ENTERING THE HOT TUB. 

  1. Do not use the Hot Tub if you have used Spray Tan or Sun Creams as this will cloud the Hot Tub water and block the Filter.
  2. Please ensure you rinse down with just plain water (No Soap) in the shower before you enter the Hot Tub.
  3. No Food, Drink or Glass wear to be used inside the Hot Tub. Plastic glasses are provided for outside use.
  4. Pregnant Women and Young Children under 4 years old are not allowed in the tub AT ANY TIME and/or people suffering ill health should consult their GP before entering the Hot Tub.
  5. People with Alcohol, Drugs or Medication (that causes drowsiness) in their system should not enter the Hot Tub
  6. Please remove and replace the cover carefully when not in use and for your own safety.
  7. DO NOT STAND, JUMP or SUNBATH ON THE HOT TUB LID as it will break.
  8. No Pets are allowed in the Hot Tub AT ANY TIME.
  9. Maximum bathers load 6 people & please take extra care when around the Hot Tub and on the decking area as it becomes Slippery when wet.